Questions and answers

Use the Appointment Booking page to share the information needed for a request, or call the hospital on +86 21 5588 5555. An appointment is confirmed only when the hospital provides confirmation.

Bring recent reports, imaging, pathology where available, a medicine list and a short summary of previous care. The clinical team will say if anything further is needed for review.

Ask the hospital whether a remote conversation is available for your situation. Travel should wait until any visit is confirmed.

Timing depends on the department, the records available and specialist schedules. The team confirms dates directly — a preferred date on a form is not a booking.

Tell the team who you would like in the room when you inquire. Arrangements are confirmed with the appointment.

Confirm your appointment before booking flights and accommodation. Check passport validity and the official entry requirements that apply to your trip.

You can ask about arrival transfers. Availability should be confirmed before you travel.

No. Records can be reviewed to understand your consultation needs. Suitable options are discussed after clinical assessment.

Specialists from oncology, surgery and interventional medicine may discuss an individual case together. It is a discussion, not a guarantee of a particular procedure.